Returns & Refunds Policy
Last Updated: december 14, 2023

Thank you for shopping at KnitsByGiselle.com (hereinafter referred to as “Website”, “Site”, “We”, “Us”, “Our”).

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Purchase Terms of Agreement

The purchase of any digital products offered on this Website, including but not limited to PDF downloads is subject to the following terms and conditions. Customers are advised to read this policy carefully before making any digital purchases on this Website.

no refund policy

Due to the nature of digital downloads, We do not offer refunds or exchanges on any digital product purchase(s) made on the Website. All sales are final.

Delivery of Goods & Services

If, for whatever reason, You do not receive the link to download the digital product upon purchasing, or You are having troubles downloading the file, please contact hello@knitsbygiselle.com with Your transaction/payment details, and we will be more than happy to assist You.

Contact Us

If you have any questions about this Returns and Refunds Policy, You can contact us:

By visiting this page on our website: knitsbygiselle.com/contact
By sending us an email: hello@knitsbygiselle.com